Data & Logs Policy
Complete transparency about what we keep, what we do not collect, and why operational records exist.
Our privacy-first approach
Nonlogs minimizes personal data while retaining the account, ledger, wallet, and operational records needed to run a secure cryptocurrency exchange.
What we DON'T collect
| Data type | Details | Status |
|---|---|---|
| Identity documents | No government IDs, document scans, or identity photographs | Not collected |
| KYC profiles | No background checks or third-party identity-verification profiles | Not collected |
| Phone numbers | No phone number is required to register or trade | Not collected |
| Precise location | No GPS coordinates or device location permissions | Not collected |
| Personal addresses | No residential address, legal name, or date of birth | Not collected |
| Advertising profiles | No advertising pixels, cross-site analytics, or marketing profiles | Not collected |
What we DO keep
| Data type | Purpose | Retention | Reason |
|---|---|---|---|
| Account credentials | Username, email address, and a one-way password hash | Account lifetime | Login, password recovery, and account ownership |
| Trading records | Orders, executions, markets, amounts, rates, fees, and timestamps | Ledger record | Balances, order history, market data, and accounting integrity |
| Wallet activity | Deposit and withdrawal addresses, amounts, statuses, and transaction references | Ledger record | Blockchain settlement, history, reconciliation, and support |
| Security signals | Rate-limit keys, account risk state, and authentication security events | Operational | Abuse prevention and protection of account funds |
| Service and error logs | Infrastructure request metadata, including network address, and application errors | Rotated | Reliability, incident response, and security investigation |
| User communications | Support tickets, replies, and public trollbox messages | Service record | Support continuity, moderation, and dispute review |
| Email delivery records | Recipient snapshots, notification type, delivery state, and related account event | Operational | Reliable delivery of security and transaction notifications |
Financial activity records
The exchange keeps exact ledger entries for balances, orders, trades, deposits, withdrawals, and fees. These records prevent double-spending inside the platform and provide a consistent account history.
Public blockchain records
Cryptocurrency networks are public systems. Deposit and withdrawal addresses, transaction hashes, amounts, and timing may remain visible on their respective blockchains independently of this policy.
No third-party trackers
No advertising pixels or cross-site analytics are included in the interface.
Data minimization
Account data is limited to what the exchange uses for access, security, and accounting.
Restricted access
Operational records and application logs are not exposed through public interfaces.
Questions about our data policy?
Open a support ticket if you need clarification about the data associated with your account or an exchange event.